HOMER Knowledge Base
General
25 articles
Product: All HOMER software This article explains how to create a new user account at users.homerenergy.com. An account is necessary to download HOMER software, add modules and training, as well as manage your HOMER licenses. Note: For compatibility with the HOMER website, we strongly recommend using either the Firefox or Chrome browser. Step 1 -
This article explains how to create and print a quote for the purchase of HOMER 2 at the HOMER users website, users.homerenergy.com. Most of the process for creating a quote is the same for placing an order. Note: For compatibility with the HOMER website, we strongly recommend using either the Firefox or Chrome browser. Step 1 - Sign in to your H
Este artículo describe como descargar, instalar, y licenciar HOMER Pro.
This article describes how to Download, Install, and License HOMER Pro. How to: Activate a Purchased HOMER Pro license from a trial. Download: To download HOMER Pro you must first Log In or Create an Account. You can accomplish this by clicking on the “LOGIN” tab on the top right of the HOMER Energy Home Page or by clicking on one of the many “
Product: All versions of HOMER Grid This article describes how to download, install, and license HOMER Grid. Download: To download HOMER Grid you must first log in or create an account. You can accomplish this by clicking on the “Sign in" tab on the top right of the HOMER Energy Home Page or by clicking on one of the many download links around
HOMER Pro Known Bugs and Workarounds 3.9.2 BUG: Crash when opening a file from a previous version of HOMER Pro or crash when double clicking detailed results. Workaround: Within HOMER Pro go to FILE>Settings then check “Do not use AVX” Restart HOMER Pro Try the operation again If that doesn’t work, “clear results” and recalculate.
Product: All versions of HOMER Pro This article describes how to Download, Install, and License HOMER Pro. How to: Activate a Purchased HOMER Pro license from a trial. Download To download HOMER Pro you must first Log In or Create an Account. You can accomplish this by clicking on the “SIGN IN” tab on the top right of the HOMER Energy Home Pag
Product: All HOMER Software Where can I find information about my license? License information can be found under the Help tab in the navigation bar at the top of the HOMER Pro window. This window shows you the status of your HOMER Pro license, provides a link to the website where you can renew your license, and lets you import your license from
What is the price of HOMER Pro? What are the System Requirements for HOMER Pro? Why doesn't HOMER Pro run on Windows XP? How do I download and install the software? Do you offer discounts? I have a HOMER 2 license? Do I qualify for an upgrade? Will HOMER 2 (or HOMER Legacy) continue to work after I install HOMER Pro? Will HOMER Pro read my HOMER 2
We have created User's Group to provide HOMER Users from around the world a venue to share ideas, pose questions, and hold discussions on relevant topics. To become a member of the HOMER User's Group: Step 1 - go to http://homerusersgroup.ning.com/ Step 2 - Click "Sign Up" Step 3 - Enter the requested information under "Create a new account"
Users with paid HOMER Pro licenses can disable the ads that appear in the bottom right corner of the software interface. To disable the ads, select File > Settings. Next, uncheck "Show vendor-sponsored information?" as shown below.
Product: HOMER Pro HOMER Pro will adopt the currency symbol, decimal separator, and digit grouping symbol that is set in Windows. You can set the Windows locale in the Control Panel. Go to "Time & Language". Then choose your country or region from the drop-down menu at the top of the window. Click on "Additional date, time, & regi
Product: HOMER Pro We discontinued the ability to import HOMER2 files after version 3.8, however, if you would like to import a HOMER2 file and convert it into the improved HOMER Pro format, please refer to the steps below. First, you will need to download and install HOMER Pro version 3.8.7 (or an older version). If you are using the 64-bit ver
Product: All versions of HOMER Pro If you are using HOMER Pro and have been encountering bugs/crashes/error messages, then this article is for you. The software team needs more than just your homer file to debug the cause of your bug/error/crash. They need access to information happening on your PC at the time of the crash/bug. The fastest way to
I tried to install HOMER Pro, and saw this error message: "There is a problem with the Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personell or package vendor." How do I fix this? This error is probably related to how permissions are set up on your computer. Do the following: 1)
Product: All versions of HOMER Pro and HOMER Grid This article will walk you through the fix for the .NET Framework issue experienced on computers operating with Windows 7. If you are experiencing an issue launching HOMER Pro or HOMER Grid and you see a message similar to the pop-up pictured above, requesting that you download a .NET Framework
Product: All HOMER Pro and HOMER Grid versions All versions of HOMER Pro and HOMER Grid are native to the Windows operating system. However, many users have been able to use HOMER Software on a Macintosh, either by running Windows on their Mac, or by using a Windows simulation environment. Our engineers recommend Parallels as it has been the most
If you do not want to finish out the trial before installing your purchased license: *go to your Documents-->HOMER Energy-->License folder and remove the existing .lic (what is your trial license). *re-open your HOMER Pro software license; it will send up a screen that reads, "Manage HOMER License". *click on the blue "License HOMER Pro" bu
Product: All HOMER Grid versions Click here for HOMER Pro purchasing instructions. This article will guide you through purchasing HOMER Grid and creating your own invoice. We’re often asked to create invoices for customers, however many don’t realize that they can quickly and easily make their own invoice without having to wait for us to get b
Product: All versions of HOMER Pro Click here for HOMER Grid purchasing instructions. This article will guide you through purchasing HOMER Pro and creating your own invoice We’re often asked to create invoices for customers, however many don’t realize that they can quickly and easily make their own invoice without having to wait for us to get
This article explains how to test our cloud-based concurrent (floating) licensing system, prior to committing to a purchase. The purpose of this test is make certain that your Internet connection will be able to reach our license server. Download the HOMER Pro software to one of your organizational computers for test purposes. This should be a
Error Error: "This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package." Description Error when installing HOMER Pro. Cause The error may come from different reasons: Corrupted or damaged file when it was downloaded. Installing a file saved in a network
Modules can be added at a purchased HOMER Pro license by upgrading to a new module package. Step 1: Log in to your user account here: https://users.homerenergy.com/ Step 2: Go to MY ACCOUNT >> Licenses Step 3: From the Manage License screen, select Add Modules. Step 4: If you have a single user license, please delete your license file foun